Privacy Policy

At PlantPal Tools, your privacy matters. This policy explains what information we collect, how it’s used, and your rights. By using our website, you agree to the practices outlined below.

1. Information We Collect

Personal Information

We collect data when you register, place an order, or contact us, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (securely processed via third-party gateways)

Usage Data

To enhance your experience, we may collect:

  • Pages visited and time spent

  • Clicks and navigation behavior

  • IP address, browser, and device type

Cookies & Tracking

Cookies are used to:

  • Improve site functionality

  • Personalize your experience

  • Analyze traffic and performance

You can manage cookie preferences via your browser. Disabling them may affect functionality.

2. How We Use Your Information

  • To Fulfill Orders: Process, ship, and confirm your purchases

  • To Improve Performance: Analyze user behavior for site optimization

  • To Communicate:

    • Send order updates

    • Respond to inquiries

    • Deliver promotional emails (only with your consent)

3. Data Security

We use industry-standard security measures to protect your data. All information is stored securely, and access is restricted to authorized personnel only.

4. Sharing Your Information

We only share your data with essential third parties:

  • Payment processors – for secure transactions

  • Shipping providers – to deliver your orders

  • Analytics tools – to improve website performance

  • Review platforms – to collect customer feedback

We do not sell or rent your personal information.

5. Your Rights

  • Access & Update: Request to view or edit your personal data

  • Deletion: Ask us to delete your data (subject to legal exceptions)

  • Marketing Preferences: Unsubscribe anytime via the email link

  • Cookies: Control through browser settings

6. Data Retention

We retain your data only as long as necessary for legitimate business or legal purposes. After that, it's securely deleted.

7. Policy Updates

We may update this policy to reflect legal or operational changes. Updates will be posted here with a revised effective date. Please review periodically.

8. Contact Us

For questions or privacy requests, please contact our support team via the Contact Us page or e-mail us at talk@plantpal-tools.com.

Thank you for choosing PlantPal Tools. We’re committed to protecting your data and earning your trust every step of the way. 🌿